FAQ

WHAT MAKES PERFECT BALANCE ENZYMES DIFFERENT?

Since 2009, Perfect Balance Enzymes has developed enzyme-based dietary supplements used by customers and healthcare practitioners across the United States.

We focus on ingredient quality, enzyme activity, appropriate dosing, raw-material specifications, and evidence-informed product development.

For enzyme products, we emphasize recognized activity units such as FU, HUT, SPU, FIP, and other applicable measures rather than relying on ingredient weight alone.

Our goal is to clearly communicate what is in each formula, how its activity or dosage is defined, and the scientific and manufacturing considerations behind the product.

I AM A LICENSED HEALTHCARE PRACTITIONER. HOW DO I CARRY PERFECT BALANCE ENZYMES PRODUCTS?

Licensed healthcare practitioners interested in carrying Perfect Balance Enzymes products may complete our Practitioner Application or call us at 800-854-2138.

Applications are reviewed individually, and additional documentation may be requested to verify professional credentials or business information.

For the fastest response, please include a current email address and any applicable license, certification, or practitioner designation information.

HOW DO I RETURN OR EXCHANGE A PRODUCT?

If you purchased a product directly from Perfect Balance Enzymes and would like to request a return or exchange, please call Customer Service at 800-854-2138 or contact us through our website.

Please have your order number available when possible.

If you purchased a Perfect Balance Enzymes product from a healthcare practitioner, retailer, or other third party, please contact the seller first regarding its return policy. If additional assistance is needed, you may contact us directly.

CAN I RETURN OR EXCHANGE A PRODUCT THAT IS PAST ITS EXPIRATION DATE?

Products that are past their expiration date are generally not eligible for a full refund or exchange.

In certain circumstances, Perfect Balance Enzymes may review the situation individually. Please contact Customer Service at 800-854-2138 for assistance.

I PURCHASED A PRODUCT FROM A HEALTHCARE PRACTITIONER OR RETAILER AND AM NOT SATISFIED. WHAT SHOULD I DO?

Please contact the healthcare practitioner or retailer from whom you purchased the product first.

If they are unable to assist you, call Perfect Balance Enzymes at 800-854-2138. We will review the circumstances and determine what assistance may be available.

CAN I RETURN AN ORDER IF I AM NOT SATISFIED?

If you purchased directly from Perfect Balance Enzymes and are not satisfied with your order, please contact us at 800-854-2138.

We will review your order and provide instructions regarding any return, exchange, credit, or refund that may apply.

RETURN SHIPPING

Unless otherwise authorized by Perfect Balance Enzymes, customers are responsible for return shipping costs and for providing a valid tracking number for returned merchandise.

Please contact us before returning a product so we can provide the appropriate return instructions.