Return Policy

All sales are final.

PBE does not accept returns or issue refunds because a customer changes their mind, dislikes the product, is dissatisfied with their individual experience, or does not achieve an expected result. PBE does not offer a satisfaction guarantee.

Damaged, Defective, or Incorrect Orders

If an order arrives damaged, defective, or incorrect, contact PBE promptly through our website or call 800-854-2138. These situations are reviewed individually, and PBE will determine the appropriate resolution.

Purchases From Other Sellers

If you purchased a PBE product from a healthcare practitioner, retailer, or other third party, contact that seller directly regarding its policies.